Microsoft Outlook 2019 (MO-400)
(MO-400) / ISBN : 978-1-64459-193-2
About This Course
Prepare for the Microsoft Outlook 2019 MO-400 certification exam with the Microsoft Outlook 2019 course and lab. The lab provides a hands-on learning experience in a safe and online environment. The Microsoft Outlook certification course and lab cover MO-400 exam objectives along with providing the knowledge and skills required to create or insert graphic elements, send and respond to emails and meeting requests including coordinating building resources, planning staff meetings, and more.
Skills You’ll Get
The Microsoft Outlook 2019 certification exam objectives cover concepts like managing outlook settings and processes, messages, schedules, contacts, and tasks. The MO-400 exam is part of the requirements for the Microsoft Office Specialist: Outlook Associate (Outlook and Outlook 2019). After passing this exam, you will gain skills in professional correspondence, creating calendars, and scheduling appointments.
Get the support you need. Enroll in our Instructor-Led Course.
Interactive Lessons
15+ Interactive Lessons | 81+ Quizzes | 110+ Flashcards | 110+ Glossary of terms
Gamified TestPrep
48+ Pre Assessment Questions | 49+ Post Assessment Questions |
Hands-On Labs
21+ LiveLab | 00+ Minutes
Introduction
Fundamentals
- Module A: Getting around
- Module B: Viewing Outlook items
- Summary
Email basics
- Module A: Creating messages
- Module B: Acting on messages
- Module C: Adding content
- Module D: Signatures
- Summary
Contacts
- Module A: Managing contacts
- Module B: Using contact groups
- Module C: Using contact cards
- Summary
Tasks
- Module A: Creating tasks
- Module B: Managing tasks
- Module C: Assigning tasks
- Summary
Scheduling
- Module A: Appointments
- Module B: Meetings
- Module C: Using the calendar
- Summary
Customization
- Module A: Customizing the ribbon
- Module B: Customizing Outlook
- Summary
Appendix: 3D Avatar-based Simulation
Introduction
Organizing Outlook
- Module A: Account management
- Module B: Using folders
- Module C: Categorizing items
- Module D: Searching and filtering
- Module E: Quick steps
- Summary
Managing your mail
- Module A: Managing junk mail
- Module B: Using rules
- Module C: Cleaning up your mailbox
- Summary
Advanced email settings
- Module A: Message options
- Module B: Customizing message appearance
- Summary
Notes and Journal entries
- Module A: Notes
- Module B: Using the Journal
- Summary
Collaboration
- Module A: Performing mail merges
- Module B: Sharing items
- Module C: Outlook integration
- Summary
Appendix: 3D Avatar-based Simulation
Fundamentals
- Logging into Outlook
- Opening Outlook Items
- Using the Tell Me Box
- Collapsing a Group
Email basics
- Marking Messages as Read/Unread
- Creating a Signature
Tasks
- Creating and Copying a Task
- Creating a Recurring Task
- Assigning a Task
Scheduling
- Creating an Appointment
- Adding Holidays
- Changing the Calendar Color
Customization
- Customizing the Quick Access Toolbar
Organizing Outlook
- Creating a Search Folder
- Creating a Folder
- Accessing Search Options
Managing your mail
- Marking a Safe Sender
- Configuring AutoArchive Defaults
Advanced email settings
- Setting Automatic Out-of-Office Replies
Notes and Journal entries
- Viewing the Journal
Collaboration
- Changing the Permissions of a Folder
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Contact Us NowThere are no technical prerequisites for the certification exam.
USD 100
The exam consists of performance based questions and is conducted in a live or simulated environment.
The exam contains 40-60 questions.
90 minutes
The passing score varies from exam to exam and is provided on the score report.
Microsoft Office Specialist (MOS) exam retake policy
- If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
- If a candidate does not achieve a passing score the second time, the candidate must wait 2 days (48 hours) before retaking the exam a third time.
- A two-day waiting period will be imposed between each subsequent exam retake.
- There is no annual limit on the number of attempts on the same exam.
- If a candidate achieves a passing score on an Office exam, the candidate may take it again.
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